Send us any questions you may have we would be happy to answer them.

Questions and answers for cruisers

We are located in the port of Puntarenas, Costa Rica.
Your guide will meet you outside the gate 200 meters from the ship.  The tour guide will have a sign with your name on it if you have reserved a tour with us.
Yes, it is best to have a reservation and book your tour in advance.  This gives you a worry free shore excursion not only saving you time but also gives you more opportunity to enjoy your day with us.
Our vehicles are air-conditioned and seat up to 14 people comfortably.   For larger group of 15 or more reservations are required in advance.
We accept cash payment on the day of the tour in USD.
We do provide private tours if requested.  Our best rates are a group of 6 or more.
Absolutely our drivers are fluent in Spanish & English.
Absolutely,  if you let us know prior to your tour we can arrange to have a wheelchair accessible van or create a tour itinerary to your special needs.

Questions and answers for transportation & tours

Yes, we pick up clients at both major airports.  Liberia airport service requires 6 or more people.
We require email confirmation to reserve your transportation or tour.  You can pay in USD on the day of transportation pick up or tour.   Cancellation fees will apply to those tours/transportation that have been confirmed.  Cancellations notice is required if you have confirmed your transportation or tour.  See our cancellation policy for details.
Yes, our vehicles are equipped with air conditioning.
Absolutely our drivers are fluent in Spanish & English.
Your driver will be waiting for you just outside the main exit doors with a sign that has your name on it.
Children are always welcome on our tours.  Please keep in mind some tours have restrictions for age, weight or height.  Some tours may have child rate.  Check with us prior to the tour to see if a child rate is available.
Each tour will have an itinerary and a recommended to bring list.
We do group tours for 6 or more people.  For larger groups we require advanced notice.  You can also book our services for 2 for a private tour.   See our group tours page for more details.